Delivery
We deliver our products to Lithuania and Spain, however, feel free to ask our sales representatives for worldwide delivery, we will be glad to offer some options.
The delivery prices can be quoted when requesting an order.
The delivery period for all products falls in 2 to 8 weeks.
Assembly
From small garden cabins to residential log houses, we have a wide choice of items. Despite the fact that these models are simple to build, you might want to consider adding a little something extra – an assembly service. This will be useful if the structure is larger and more complicated, or if you don’t want to spend your leisure time doing it yourself.
Feel free to order it from our sales manager when you make your purchase, while you’re waiting for your delivery, or after you’ve gotten it.
Warranty
In terms of the warranty period, we offer a 10 year warranty (anti-rot) for all of our products and a 5 year warranty for our windows and doors.
The condition for the warranty (it will not be applied in these instances) are as follows:
• The assembly basis was insufficient – all buildings must be built on a sturdy, level foundation that complies to the precise measurements specific to each cabin.
• The product was not built according to the assembly instructions provided with the purchase by the buyer or a third-party assembly service.
• The product has not been updated or altered in any way since it was delivered.
• No approved cut-end treatment has been given to any wood that has been tampered with immediately after it has been tampered with (cut, pierced or drilled).
• The product was not coated after assembly (on the interior and outside) and was not coated once a year (on the inside and outside) with an oil-based preserver or paint with a coverage of 80-120 microns.
• The building has never come into direct contact with any plants, trees, or outside walls since it was completed. Moisture might get into the wood in this case, causing it to rot.
• The claimant did not purchase the product in the first place.
• The roofing felt or covering has deteriorated or been installed incorrectly, allowing moisture to enter and accumulate.
• The product was not put together within two months of delivery.
• The product was not kept dry until it was assembled.
• When the doors or windows expanded or contracted due to natural wood characteristics, the hinges were not changed.
• The product was insufficiently ventilated; indoor humidity levels must not exceed 50%.
• There’s a force majeure (for example, a flood, a storm or a fire).
Please keep in mind that lumber is a natural commodity that will alter over time, including movement, warping, cracking, and splitting, especially in extreme weather. However, because this will not affect the product’s solidity, the warranty will not cover this natural occurrence.
Bespoke orders
Design your own log cabin or wooden garage
Despite the fact that we offer a wide range of basic products, we recognize that many of you have your own unique design in mind. The size of the existing base left after a past building has been removed might sometimes decide the need for a custom log house or garage.
It’s also common for a person to have limited room in their garden but desire to fully explore it. Alternatively, a person may just desire a unique project based on their own unique requirements — whether it be a modest tweak of an existing standard model or a completely unique construction. In all of the aforementioned scenarios, we will be delighted to construct a bespoke wooden structure to your exact specifications in terms of size and design.
It’s a common scenario: you have open space for a new timber garage or garden cottage and want it to be truly unique, but you’re stuck for ideas. Don’t worry; simply share your thoughts with us, and our skilled architects will design the most appropriate projects from which you can select. And the best part is that we do all of these project sketches for free.
Send us the information about the cabin or garage you want
Please give us with the details if you have decided to order a custom cabin or wooden garage. This might be a description of the desired structure or, better yet, a drawing or sketch of it.
You can choose the thickness of the walls, the number of rooms, the total height, the design and number of doors/windows, the roof covering material, and even a rooflight.
Meanwhile, we will provide complete drawings and scale plans of the project at no cost to you, which will be useful when applying for planning approval. In this method, you’ll be able to visualize how such a project might look in real life and determine whether it’s right for you.
Delivery
We deliver our products to Lithuania and Spain, however, feel free to ask our sales representatives for worldwide delivery, we will be glad to offer some options.
The delivery prices can be quoted when requesting an order.
The delivery period for all products falls in 2 to 8 weeks.
Assembly
From small garden cabins to residential log houses, we have a wide choice of items. Despite the fact that these models are simple to build, you might want to consider adding a little something extra – an assembly service. This will be useful if the structure is larger and more complicated, or if you don’t want to spend your leisure time doing it yourself.
Feel free to order it from our sales manager when you make your purchase, while you’re waiting for your delivery, or after you’ve gotten it.
Warranty
In terms of the warranty period, we offer a 10 year warranty (anti-rot) for all of our products and a 5 year warranty for our windows and doors.
The condition for the warranty (it will not be applied in these instances) are as follows:
• The assembly basis was insufficient – all buildings must be built on a sturdy, level foundation that complies to the precise measurements specific to each cabin.
• The product was not built according to the assembly instructions provided with the purchase by the buyer or a third-party assembly service.
• The product has not been updated or altered in any way since it was delivered.
• No approved cut-end treatment has been given to any wood that has been tampered with immediately after it has been tampered with (cut, pierced or drilled).
• The product was not coated after assembly (on the interior and outside) and was not coated once a year (on the inside and outside) with an oil-based preserver or paint with a coverage of 80-120 microns.
• The building has never come into direct contact with any plants, trees, or outside walls since it was completed. Moisture might get into the wood in this case, causing it to rot.
• The claimant did not purchase the product in the first place.
• The roofing felt or covering has deteriorated or been installed incorrectly, allowing moisture to enter and accumulate.
• The product was not put together within two months of delivery.
• The product was not kept dry until it was assembled.
• When the doors or windows expanded or contracted due to natural wood characteristics, the hinges were not changed.
• The product was insufficiently ventilated; indoor humidity levels must not exceed 50%.
• There’s a force majeure (for example, a flood, a storm or a fire).
Please keep in mind that lumber is a natural commodity that will alter over time, including movement, warping, cracking, and splitting, especially in extreme weather. However, because this will not affect the product’s solidity, the warranty will not cover this natural occurrence.
Bespoke orders
Design your own log cabin or wooden garage
Despite the fact that we offer a wide range of basic products, we recognize that many of you have your own unique design in mind. The size of the existing base left after a past building has been removed might sometimes decide the need for a custom log house or garage.
It’s also common for a person to have limited room in their garden but desire to fully explore it. Alternatively, a person may just desire a unique project based on their own unique requirements — whether it be a modest tweak of an existing standard model or a completely unique construction. In all of the aforementioned scenarios, we will be delighted to construct a bespoke wooden structure to your exact specifications in terms of size and design.
It’s a common scenario: you have open space for a new timber garage or garden cottage and want it to be truly unique, but you’re stuck for ideas. Don’t worry; simply share your thoughts with us, and our skilled architects will design the most appropriate projects from which you can select. And the best part is that we do all of these project sketches for free.
Send us the information about the cabin or garage you want
Please give us with the details if you have decided to order a custom cabin or wooden garage. This might be a description of the desired structure or, better yet, a drawing or sketch of it.
You can choose the thickness of the walls, the number of rooms, the total height, the design and number of doors/windows, the roof covering material, and even a rooflight.
Meanwhile, we will provide complete drawings and scale plans of the project at no cost to you, which will be useful when applying for planning approval. In this method, you’ll be able to visualize how such a project might look in real life and determine whether it’s right for you.
How to place an order?
You can choose any product on our website and place an immediate online order. However, we recommend that you contact our sales staff to discuss your requirements and receive a proposal that includes the product you want, as well as accessories, a pricing estimate, and payment conditions. After that, you might place an online order and pay for it. Based on the agreed-upon product, quantities, price, and payment details supplied, our sales manager will gladly place an order and commence the payment procedure for you specifically.
Payment options
There are two payment options for purchasing our products and they are as follows: full (100%) payment in advance or a deposit (20%) + delivery cost and the remaining balance on delivery.
Refund policy
You can cancel your order up to 14 days before or after delivery and receive a refund of your deposit or the entire order cost, depending on the amount paid. Deposit payments for bespoke items are non-refundable, and they become the property of “Satus Spain.”
How to place an order?
We recommend that you contact our sales staff to discuss your requirements and receive a proposal that includes the product you want, as well as accessories, a pricing estimate, and payment conditions. After that, you might place an online order and pay for it. Based on the agreed-upon product, quantities, price, and payment details supplied, our sales manager will gladly place an order and commence the payment procedure for you specifically.
Payment options
There are two payment options for purchasing our products and they are as follows: full (100%) payment in advance or a deposit (20%) + delivery cost and the remaining balance on delivery.
Refund policy
You can cancel your order up to 14 days before or after delivery and receive a refund of your deposit or the entire order cost, depending on the amount paid. Deposit payments for bespoke items are non-refundable, and they become the property of “Satus Spain.”